Encompass for Loan Officers

Empower your loan officers to drive more business and deliver better borrower experiences.

Provide personalized, automated communications across the entire lending experience from lead-to-close.

Featured customers

Everything your loan officers need, in a single solution

Encompass® by ICE Mortgage Technology provides a complete solution for loan officers to maximize productivity across their entire workflow from anywhere, at any time for their entire book of business

  • Increase sales productivity by automating lead distribution, task assignment, and streamlining sales opportunity management
  • Originate loans with ease by enabling your loan officers to easily take applications, order services, compare loan scenarios, and send eligibility letters from anywhere
  • Keep loans moving forward and reduce time to close with real-time status updates and alerts, and a seamless eSign experience
  • Deliver more timely, relevant communication to borrowers across the entire customer lifecycle with personalized text and email communication
  • Manage your entire pipeline from a single system of record and report on all of your sales opportunities and loans in one place


Drive more business, originate more loans and successfully engage borrowers, with less effort

Say goodbye to manual sales workflows and hello to intuitive, powerful automation. Encompass enables your loan officers to accomplish their day-to-day tasks with ease, with the ability to:

  • Manage sales opportunities and engage borrowers
  • Invite/remind prospects to apply for a loan
  • Originate a loan from anywhere
  • View and manage your loan opportunity pipeline
  • Compare loan scenarios with potential borrowers and determine eligibility
  • Send borrower eligibility letters
  • Easily eSign loan packages


Provide your loan officers with a unique advantage

Equip your loan officers with a complete solution that can be tailored to their needs, so they can maximize success and productivity, all while delivering a better borrower experience.

Drive sales

Manage your entire book of business from a single system of record

Originate loans

Drive borrower applications from anywhere

Automate workflows

Automate sales workflows to efficiently complete sales tasks and quickly engage borrowers


Automate text and email communication across the customer lifecycle

Ready to get started? Get in touch.
Your end-to-end workflow

Streamline every step of the mortgage process

ICE Mortgage Technology® delivers a true digital mortgage experience across your entire workflow. Our technology enables mortgage professionals across the industry to focus on personal connections where they need them most.

Real Estate

Easy-to-use, next generation solutions that help real estate professionals, MLSs and title companies generate more business, increase productivity, strengthen relationships and deliver a competitive edge in today’s market.

Lead Generation

Proven and cost-effective lead generation solutions that help mortgage and real estate companies grow their businesses. Experience the benefits of intuitive, industry-leading technology, data and analytics designed to identify targeted opportunities and support your customer-acquisition goals.

Loan Application

Our complete suite of solutions allow your teams to operate efficiently and maintain compliance with streamlined processes, powerful communication capabilities and improved functionality.

Loan Processing

Advanced technologies that will help you create a consistent, uniform loan origination process to drive efficiency and improve loan quality. With our solutions, you have the ability to process mortgage applications with higher accuracy and achieve a better customer experience.

Closing & Settlement Services

Electronically connect people, technologies and data in your real estate transactions. Electronic services save you time and money and simplify processes from pre-closing through post-closing.

Capital Markets

Data and analytics that help create efficiencies and cost savings for professionals who operate in the capital markets space. Our solutions help bank and non-bank mortgage servicers, investors and management firms make informed business decisions based on real-world market data.


Best-in-class servicing solutions to help manage all aspects of loan servicing — from loan boarding to default. Transform your performance with automation and insights, and enhance the customer experience. Our solutions support first mortgages as well as home equity loans, and help servicers lower costs, reduce risk and operate more efficiently.


Integrated solutions to better support your customers. Our digital capabilities can help you proactively engage with customers to increase satisfaction and drive retention. Use our robust analytics and advanced marketing automation solutions to deliver the right messages at the right time.

Risk Management

Comprehensive solutions that help mortgage and title professionals reduce loss. Use our data and analytics to uncover potential risk to the properties in your portfolio or those that you are preparing for title and settlement. Our industry-leading solutions include reliable data, offer an intuitive experience and deliver the insights needed to help proactively prevent risk.


Comprehensive suite of market-leading valuation solutions that support the entire real estate and mortgage loan life cycle. Appraisers, lenders, servicers, investors and real estate agents rely on our valuation products to help them meet their specific business goals.

Business & Market Intelligence

Actionable intelligence to help you make smarter, more informed decisions. Combined with our extensive data assets and proprietary analytics, you can expand your operational view to help increase efficiencies, generate and protect revenue and support compliance requirements.


Expansive mortgage and housing-related data assets and analytics to help you more accurately benchmark performance. Our solutions include servicer-contributed loan level data; default, prepayment and loss predictive models; comprehensive valuation solutions; and more.

Portfolio Management

Comprehensive suite of mortgage portfolio management solutions. Maximize profitability, effectively manage risk, support regulatory compliance, identify opportunities and improve decision-making.

Partner Network/Integrations

With the largest network of integrated partners in the industry, ICE Mortgage Technology® helps you extend your business by connecting you to thousands of mortgage professionals.

Professional services

Take your business to the next level with ICE Mortgage Technology® Professional Services

We offer customizable implementation packages, advisory consulting, custom solutions development, and project management. Our Professional Services representatives are ready to help you optimize your system and improve operational efficiencies so you can get the most out of your investment.

See how we ensure a smooth and efficient rollout

“By accessing Encompass from anywhere, our loan officers can get the app, finish it, price it, and be first to the finish line. In a lending environment where your ability to respond quickly to borrower applications is often a deciding factor on your ability to win the business, the Encompass platform’s ability to quickly act on new applications has given us a major competitive advantage.”

Brandon Durham,
Product Support Manager

Learn more

Take your Encompass experience to the next level

Leverage solutions across the Encompass platform to make smarter business decisions, lower costs, and drive innovation across all your channels.

Encompass Consumer Connect®

Borrowers expect an engaging online experience. Are you delivering?

Encompass TPO Connect®

Optimize how you receive and manage loans from your Third-Party Originators.

Encompass CRM™

Generate leads, build relationships, grow faster, and stay compliant.

Encompass eClose

One source. One workflow: The future of closings is here.

ICE PPE (Product and Pricing Engine)​

Loan pricing in an instant, with total confidence.

Encompass Investor Connect™

Loan delivery, funding, and purchases- fast.

Encompass Data Connect®

Do more with your data, anytime and anywhere.

Encompass Connector® for Salesforce®

Connect Encompass and Salesforce to create a true digital mortgage platform.

Home Equity

Connect Encompass and Salesforce to create a true digital mortgage platform.


Learn more about how ICE Mortgage Technology® is changing the industry and stay up-to-date with the latest tools and information.

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Prospect Engagement Package datasheet

Encompass for Loan Officers

Paradise found: Everything your loan officers need in a single solution

Ready to get started? Get in touch.