Customer success stories

Our customers use ICE Mortgage Technology® to lead the mortgage lending industry and make the American Dream of homeownership come true. Their stories are the inspiration behind our drive to keep providing world-class solutions for innovation, automation, and efficiency. Learn more about how they merge innovative thinking with technology and service to better serve their customers.

Featured Customer success stories

Affinity Plus sees a surge in member satisfaction with eClose

Implementing eClose helped Affinity Plus save significant time at the closing table and, most importantly, increase trust from borrowers.

First Home Mortgage simplifies the borrower experience with an end-to-end portal

Encompass Consumer Connect gives First Home Mortgage customers a streamlined experience that's sending conversion rates soaring.

All Customer success stories

See how ICE Mortgage Technology has been creating real-life success for mortgage lending leaders.

Mann Mortgage eliminates stare-and-compare by automating document verification.

ICE Mortgage Analyzers automate document verification and import information directly into Encompass

Absolute Home Mortgage enables loan officers to be truly mobile

NextGen technology has enabled the loan officers and sales team at Absolute Home mortgage to intuitively meet borrowers' needs, right on the spot.

Mortgage Solutions uses Insights to gain a competitive edge

Mortgage Solutions improved marketing efforts and eliminated operational bottle necks using trustworthy data.

Waterstone Mortgage leverages Encompass Data Connect to bring transparency to decision-making

Data from Encompass Data Connect allows them to accurately forecast volume and eliminates guesswork.

PenFed increases scalability, productivity, and member satisfaction with Velocify

Automated borrower communications led to increased conversion rates and scalability.

George Mason Mortgage saw significant results in less than 30 days

Reduced turn times by 2 1/2 days and saved over $2 million in costs with Encompass Consumer Connect.

Gold Star Mortgage Financial Group used solid data to develop expansion strategies

Made data-driven decisions to improve recruiting, perform quick market analysis, and assess performance.

Googain, Inc. continues to grow as a top mortgage lender by adopting eClose

Automation and eClose technology are providing a frictionless experience for both borrowers and lending staff.

Lennar Mortgage, LLC saves time and money by making automation their central focus

Making automation the central focus of their business allows Lennar to continue to grow in any market.

Mr. Cooper works backwards from the customer to create a delightful experience

Automating the mortgage lending process provides borrowers with a highly interactive digital mortgage experience.

Columbus Capital Lending streamlines processes for growth

Decreased loan origination times by 2 1/2 days and expanded their client base through text with Encompass®.

Dignified Home Loans propels change using trustworthy data

They accomplish in seconds tasks that use to take hours using Insights.

Homeowners Financial Group close the gap between loan originators and borrowers

Leads turn into loans with an easy-to-use borrower portal.

Waterstone Mortgage accesses benchmarking and industry data quickly

With Insights™, they receive data 3-12 months prior to other options.

Encompass Data Connect™ helps American Pacific Mortgage boost overall data performance

Feedback from American Pacific developers was implemented to support high-volume growth.

Your mortgage industry peers are sharing their key to success

We recently asked our customers how their partnership with ICE helped them achieve success and uncover new opportunities.

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