Giving loan officers mobile access to Encompass® by ICE Mortgage Technology® makes all the difference in how Homeowners Financial Group serves borrowers and supports loan officers. Their team also takes advantage of the capability to quickly identify and resolve incomplete borrower applications while on-the-go. Now, if a new loan application comes in through Encompass Consumer Connect®, the loan officers get a notification so they can respond to and prequalify that customer in the moment.
In addition to generating new business, having access to Encompass from anywhere enables loan officers to more efficiently manage the loans they already have in the pipeline from their mobile device. This capability enables Homeowners Financial Group to retain its top-tier talent and has become an impactful loan officer recruiting tool. Having their primary tool to close loans, Encompass, right in the palm of their hand carries a significant value.See the case study