MSP® Mortgage Servicing System

An end-to-end software system that handles every servicing need

MSP®, ICE’s best-in-class loan servicing software, has set the industry standard and is unmatched, due to a strong focus on regulatory compliance and risk, protection of borrower-owned data, decades of proven performance and our commitment to continuous innovation. MSP offers servicers of all sizes the ability to tackle today’s most pressing business challenges.


More servicers choose MSP than any other loan servicing software.

Our mortgage servicing platform is used by financial institutions that service first mortgages, along with home equity loans and lines of credit. These include banks, mortgage companies, credit unions, housing agencies and more.

Single, comprehensive system

MSP’s broad-based functionality supports first mortgages and home equity loans and lines of credit on a single system.

Functional servicing areas

MSP offers unsurpassed cash controls and balancing functionality, as well as investor reporting, customer service, escrow and default functionalities.

Service and support

MSP is backed by a team of industry experts that provide customer support and superior expertise to maximize ROI.

Integration with default solutions

In addition to built-in default capabilities, MSP is also integrated with ICE’s suite of default solutions for loss mitigation, bankruptcy, foreclosure, claims and invoicing on a single platform.

Address regulatory requirements

MSP is continually enhanced to help address the servicer’s regulatory requirements and compliance initiatives.


Face the challenges of today, while looking ahead to the opportunities of tomorrow

The MSP loan servicing system is unmatched for various reasons. With end-to-end connections, automated workflow and digital capabilities, MSP offers the features necessary to help you improve efficiencies, support regulatory changes and enhance engagement with homeowners.

From loan boarding to disposition, information flows seamlessly across the platform to enhance performance, reduce risk and provide a better customer experience.


This best-in-class loan servicing system allows servicers of all sizes the ability to tackle today’s most pressing operational challenges.

  • Scalable for loan portfolios of all sizes
  • Customer-centric features to support engagement and retention
  • Continuous compliance enhancements for regulatory support
  • Manage mortgage and home equity on a single system

MSP® Digital Experience: A revolutionary new conversational interface for the industry’s leading loan servicing system

Case Study

Helping homeowners in times of financial hardship

Learn how ICE’s technology is helping servicers proactively engage and connect with their borrowers during times of financial distress – including natural disasters, health crises and more.

Get the case study
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