Prioritizing customer communication
TD Bank understands that behind every happy customer is an efficient loan officer. Velocify® by ICE Mortgage Technology® automates and prioritizes customer communications, helping loan officers at TD Bank be responsive and consistent.
With Velocify, loan officers have been able to fully automate their day, with tools that prioritize tasks, respond to leads in real time, and deliver recorded messages to ensure lead conversion is getting better all the time. The difference is felt across the organization as loan officers become more efficient and sales managers have more visibility.Download the case study