Customer Success Story

American Pacific Mortgage boosts overall data performances with Data Connect



All gain, no pain

American Pacific Mortgage wanted to capitalize on all the industry data and analytics available to them as an Encompass® by ICE Mortgage Technology® customer, but data processing was slowing down their performance. Once they onboarded Encompass Data Connect®, American Pacific was able to streamline data processing without impacting Encompass service speeds, maintaining a high standard of performance. Some of the biggest game-changing enhancements they’ve achieved include:

  • Access to all datapoints needed for operational and regulatory reporting
  • Elimination of replicated datapoints off the server
  • Decreased loan save time
  • Improved access to historical data fields without taxing system performance
  • A big-picture view of specific field changes to solve issues proactively
  • Increased number of queries

The challenge

American Pacific Mortgage needed a way to bring industry data into their environment to make analytics easy without impacting their LOS performance.

The solution

Encompass Data Connect allowed American Pacific Mortgage to import and analyze data to inform decision making and foster growth while maintianing optimal Encompass performance.

“Personally, I think Encompass Data Connect is one of the best products ICE Mortgage Technology has delivered in their technology stack. Their developers took our feedback and implemented it into the product. It’s exactly what we needed.”

Michele Buschman
Vice President of Information Systems, American Pacific Mortgage

Benefits and results

Faster data, enhanced performance

With Data Connect, American Pacific has sped up data processing by light years without negatively impacting loan operating system performance.


Rows of data replicated in less than 30 seconds

19 hours

Per month saved by eliminating complex coding

3 hours

To process reporting database that used to take a full weekend

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