Customer Success Story

Lennar Mortgage, LLC saves time and money by making automation their central focus

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The team at Lennar Mortgage has intentionally built a company culture that supports automation and embraces change. Lennar has already successfully automated an impressive list of processes that have eliminated manual input and review throughout the lending process. Obtaining early buy-in from stakeholders, over-communicating throughout adoption, and listening to their associates about the changes they'd like to see fuel the next big improvement.

The challenge

In an industry that is error-prone due to extensive document review and classification, Lennar Mortgage needed technology to take the pressure off of their Associates.

The solution

Making automation the central focus of their business, Lennar has been able to eliminate mundane, repetitive tasks and free their Associate up to focus on more meaningful efforts.

"Our company culture has changed. We have a Simply Mortgage meeting every month and everybody comes to the table with, 'How do we automate more?' We have business leaders coming up to us saying, 'Can you automate this for me? Can you make my work life experience better by creating technology?' Which is great."

Tom Moreno
CIO, Lennar Mortgage, LLC

Benefits and results

Seeing immediate ROI with automation

Automating repetitive tasks added the most value for Lennar, and resulted in significant time savings on every loan.

30 minutes

Saved per processed loan

20 minutes

Saved per closing package

Over 60%

Loans completed digitally

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Resources

Learn more about how ICE Mortgage Technology is changing the industry and stay up-to-date with the latest tools and information.

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Blog - How to build a culture of automation

Podcast - Building a culture of automation in an evolving marketplace

Automation Insider: Automation in action