Better decision making
When Waterstone Mortgage set out to streamline their entire loan lifecycle, they knew it would be a mistake to focus all their efforts on the front-end. They needed to improve processes on the backend too. They quickly learned that real-time, trustworthy reporting and data were the key to getting a holistic view of where things were running smoothly, and where they still had improvements to make.
Encompass Data Connect® and Insights™ bring all the information they need right into their Encompass® by ICE Mortgage Technology® environment. This one-stop-shop for information about everything from error counts to competitor benchmarking has made a huge impact on efficiency and their bottom line. Using trustworthy data to inform decision-making leaves less to chance and makes more room for success. Accessing data in real-time that is relevant for today's market is what makes Waterstone a leader when it comes to making decisions for individual branches.Download the case study