Automation, Insights, Quality - For Every Channel

AIQ by ICE Mortgage Technology® is an omnichannel mortgage automation solution that automates key business processes for lenders, investors, and servicers. From day one of deployment, AIQ delivers compelling ROI by automating manual workflows, increasing productivity, and reducing risk.

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AIQ – capture, perfect, accelerate

AIQ enables document and data automation to accelerate loan operations. AIQ automates traditionally manual activities associated with the loan review process. Quality data allows lenders to establish a true exception-based workflow to improve overall capacity and drive industry innovation.


Simplifies the collection of loan information and evidence from every source


Enables a clean, accurate source of truth to be used in all business applications


Allows data sharing and eliminates manual work in key business processes so your team is only needed when exceptions are flagged

How investing in AIQ benefits lenders

AIQ has helped boost efficiency for mortgage companies for 15+ years with intelligent automation software that streamlines key business processes. We apply advanced technology to recognize documents and extract data to power mortgage loan automation. ­­Documents and data are also synchronized across Encompass®, the ICE Mortgage Technology Platform, and the ICE Mortgage Technology Partner Network. In addition, robust APIs and integrations with third party solutions and loan origination systems further extend AIQ’s impact.


Document and data automation accelerates loan processing

AIQ helps underwriters condition and approve more loans by using intelligent document recognition and data extraction technologies that perform document review and assignment behind-the-scenes, while underwriters focus on more important tasks.


Lift in underwriting


Of credit analysis automated


Gain a competitive advantage with faster closings

AIQ provides lenders with the capabilities to originate loans faster and with greater consistency by applying mortgage automation to the loan manufacturing process and streamlining document collection, data validation, calculations, and risk analysis.


Hours saved in processing time


Days shorter clear-to-close


Accelerate loan onboarding and reduce buy-back risk

AIQ enables investors to make loan purchases faster, reduce operational costs, and lower buy-back risk by automating the purchase review process and streamlining document collection and data validation.


Increase in production


Faster client loan purchase

Perfected Data. Automated Decisioning.

Perfected data fuels mortgage workflow automation with the AIQ Analyzers

AIQ Analyzers cross reference data elements in the LOS with data extracted from borrower documents - and any other data aggregated from third parties - for consistency, accuracy, and velocity.

The Analyzers automate key aspects of the underwriting process to create an exception-based workflow. This optimizes the underwriting and pre-underwriting FTEs (full-time equivalent) for lenders, as well as the review and validation process for investors and servicers.

Income Analyzer

Data from loan applications, paystubs, W-2s, 1040s (including schedule E), military leave, and earning statements, and other documents are captured and perfected to automate income calculations.

Credit Analyzer

Data from credit reports and other supporting documents is extracted, then analyzed against GSE, FHA and ATR compliant guidelines, as well as lender rulesets applied to provide decision rationales.

Frequently asked questions

Mortgage process automation is the practice of identifying time-consuming, repetitive, manual workflows and using standardized datasets as fuel to automate those tasks. Automation removes the human element from mundane tasks, allowing them to be completed in the background through automation technology, improving accuracy and freeing up staff members to focus on more important tasks.

Robotic process automation (RPA), is the process of software bots recognizing and automating repetitive tasks through rules-based instruction. When applying RPA, repetitive tasks and human error can be eliminated, driving efficiency and profitability.

With AIQ Analyzers, documents can be analyzed throughout the mortgage lending process. Common documentation regarding income verification, credit reports, and other essential borrower documents required for underwriting can be analyzed through mortgage automation software, saving underwriters time, and reducing errors. AIQ can be engineered to analyze and process other documents, as well, using rules-based logic and robotic process automation (RPA).

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Professional services

Take your business to the next level with ICE Mortgage Technology Professional Services

We offer customizable implementation packages, advisory consulting, custom solutions development, and project management. Our Professional Services representatives are ready to help you optimize your system and improve operational efficiencies so you can get the most out of your investment.

See how we ensure a smooth and efficient rollout

Customer Success Stories

Thousands of customers use ICE Mortgage Technology to drive business and improve efficiency through cutting-edge digitization. Learn how they leverage innovative technology to provide a high-touch, world-class customer experience.

See our customer stories

“Since we implemented AIQ, our processors and underwriters are able to do almost three times as many loans as they were able to do before because of the exception-based workflow.”

“What we're seeing with Income and Credit Analyzers is that they are spot on to what our underwriters are calculating by hand. So they're gaining trust in that.”

“We've focused on automating decisions with data that's resulted in tremendous opportunity for our customers, lower churn times, better customer satisfaction scores and lower cost to originate.”

“We have business leaders coming up to us saying, 'Can you automate this for me? Can you make my work life experience better by creating technology?' Which is great.”


Learn more about how ICE Mortgage Technology® is changing the industry and stay up-to-date with the latest tools and information.

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Gold Star Mortgage Moves Closer to an Exception-Based Underwriting Workflow with AIQ™ by ICE Mortgage Technology®

A world-class correspondent system delivers 50% ROI in year one

Decrease loan cycle times with Income Analyzer

Case Study: Home Point Financial cuts purchase review time by 33% with AIQ