Customer Success Story

Mortgage Solutions uses Insights to gain a competitive edge



Drilling down on benchmarking

Mortgage Solutions needs trustworthy data to understand what's happening in the marketplace, and to benchmark against peers. However, extracting that data could be a time-consuming process, mired in manual web surfing and Excel spreadsheets. That's where Insights by ICE Mortgage Technology® comes in. Having the ability to extract data and utilize it very quickly means that Mortgage Solutions can react to a changing market in real-time, without a lag time for data interpretation.

Mortgage Solutions gives itself, and the credit unions it serves, a competitive edge by extracting and utilizing data very quickly using Insights. This has made an impact on more than just marketing efforts. A clear path to operational excellence has taken shape as they've drilled down on the data.

Download the case study

The challenge

Mortgage Solutions needed a fast, easy way to extract relevant industry and peer benchmarking data, check rates, identify strategic growth opportunities, and pinpoint areas for operational improvement.

The solution

Adding the power of Insights to their Encompass® environment gave Mortgage Solutions access to data, and an intuitive way to interpret it, in one simple step.

"We use Insights as a sales tool. If we have realtor lunch, we can say, 'Hey, we closed two to three weeks sooner than the competition.' And we're not just saying that, we're backing it up with true data from ICE Mortgage Technology."

Chris Smith
Mortgage Director, Mortgage Solutions

Benefits and results

Understanding the marketplace through data

Accessing peer marketing and benchmarking data help Mortgage Solutions gain a competitive edge.

2-3 weeks

Faster closing than the competition

5 days

Reduced closing time

60% - 75%

Pull-through rate increase

30-60 minutes

Weekly savings on manual rate searches

Ready to get started? Get in touch.

See more customer success stories

Thousands of customers use ICE Mortgage Technology to drive business and improve efficiency through cutting-edge digitization. Learn how they leverage innovative technology to provide a high-touch, world-class customer experience.

See all stories

Gold Star Mortgage Financial Group used solid data to develop expansion strategies

Made data-driven decisions to improve recruiting, perform quick market analysis, and assess performance.

Mann Mortgage eliminates stare-and-compare by automating document verification.

ICE Mortgage Analyzers automate document verification and import information directly into Encompass

Waterstone Mortgage accesses benchmarking and industry data quickly

With Insights™, they receive data 3-12 months prior to other options.


Learn more about how ICE Mortgage Technology is changing the industry and stay up-to-date with the latest tools and information.

See all resources

Waterstone Mortgage grows its business with Insights

When Insights Lead to Action: Mortgage Solutions' Big Aha! Data Moment

The Value of Benchmarking