Customer Success Story

Encompass helps First Choice Loan Services trim closing cycle to under 30 days

First Choice Loan Services
  • First Choice Loan Services Inc., a Berkshire Bank Company Retail Mortgage Lender
  • East Brunswick, NJ
  • ICE Mortgage Technology customer since 2010
  • 2016 HOF Winner

The challenge

First Choice required a new mortgage loan origination system (LOS), and turned to Encompass to automate their processes and ensure 100% compliance across all loans.

"When looking for a new LOS, it became clear that Encompass was the right solution for us. With Encompass, we have the best technology, and have made it our own."

Terry Chung

SVP of Business Solutions


The solution

Encompass provided immediate process organization and peace of mind, through tailored compliance controls and workflows.

Beat industry average timeline from loan application to close
Reduced close cycle to less than 30 days