

- Elevations Credit Union
- Boulder, CO
- #1 credit union mortgage lender in Colorado
- Ellie Mae customer since: 2016
The challenge
In an increasingly competitive market with minimal inventory, ECU needed to strengthen their advantage. Building and improving realtor relationships was key, and could only be accomplished through a high performance lending process, from application to closing.
Christie Smith
VP Mortgage Operations
.....
The solution
ECU utilized Encompass to decrease total loan processing time, and to improve prefund and post-finding audit results. This not only improved regulatory compliance and security, but also ensured a positive member experience.