Avoiding UDAAP Violations

This title is one of the many courses available in the AllRegs Education Package subscription program!

This course explains the differences between unfair, deceptive, and abusive acts and practices as defined by UDAAP and the Bureau of Consumer Financial Protection. It details the standards of advertising and marketing, including social media, compliant with UDAAP, TILA, and RESPA regulations.

What will I learn?

Upon completion of the course, students will be able to:

  • Explain the difference between unfair, deceptive, and abusive acts and practices
  • Describe the standards of advertising compliant with UDAAP, TILA, and RESPA regulations
  • List the components of the examination process
  • Explain how to evaluate your business for areas of potential UDAAP violations
  • Describe best practices to mitigate UDAAP violations

Agenda

During the course the following topics will be covered:
Module 1: Introduction to UDAAP

  • What does UDAAP Stand For?
  • Advantage and Opportunity
  • Unfair Acts
  • Scope of Substantial Injury
  • Avoiding Unfair Practices
  • Scenarios
  • Deceptive Acts
  • Scenario
  • Abusive Acts
  • Which Type Applies?

Module 2: Avoiding UDAAP Violations in Marketing and Advertising

  • Compliance and Building Credibility
  • Marketing and Advertising Standards
  • The Four Ps
  • Endorsements and Risk
  • UDAAP and Social Media

Module 3: Examinations, Violations, and Best Practices

  • Consumer Complaints and UDAAP
  • Examination Process
  • Items Subject to Review
  • Target and Horizontal Reviews
  • Cited Violations
  • Enforcement Actions
  • Responsible Business Conduct
  • Transparency and Risk: Loan Estimate and Closing Disclosure
  • Best Practices
  • Conclusion

Final Assessment

Download Course Syllabus

How it works

Each self-paced, self-study course examines a particular topic, allowing students to hone in on a focused set of learning concepts. Each course is designed with learning objectives, comprehensive course materials, learning reinforcement activities that appeal to various learning styles, real world examples, and, where appropriate, video and/or audio recordings of industry experts.

The final exam is completed online with instant grading, and you can download your industry-recognized certificate of completion after you successfully pass the course. While course completion time varies per student, it will take approximately three hours to complete most courses.

Students have 12 months from the registration date to complete the course. Upon successful completion of the course, students can download their industry-recognized certificate of completion and transcript.

*Restrictions apply. If your staff size exceeds 250, please consider the Enterprise AllRegs Education Package.