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What borrowers want series with Shred Media

In partnership with Shred Media during this new series, we’re sitting down with industry leaders from ICE Mortgage Technology® to discuss the latest insight into borrower expectations.

Download ICE Mortgage Technology’s free “What Borrowers Want” eBook today.

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Episode 5: Craft a powerful borrower loyalty formula

Maintaining and deepening your borrower connections doesn't have to be complicated. With recent data showing that every generation of borrowers prefers a high tech, high touch mortgage experience, it’s imperative for today’s lenders to use the right technology to master the art of attracting borrowers and keeping them too.  Watch part five of our “What borrowers want” series to hear Nick Belenky, Managing Director of Solution Sales, at ICE Mortgage Technology share expert insights on how lenders can set themselves up for future success by leveraging technology to engage new borrowers, win their loyalty and strengthen referrals. Download ICE Mortgage Technology’s free “What Borrowers Want” eBook to access more valuable data.

Episode 4: Unlock the power of your partner network for a seamless borrower experience

Data shows that today’s borrowers are prioritizing keeping costs down, closing faster and having an exceptional experience throughout the mortgage process. To meet these high demands, lenders need a support system that can help them build a seamless, end-to-end workflow. The largest network of mortgage technology partners in the industry are standing by to help you meet your clients’ needs, while also helping your bottom line. In this What Borrowers Want episode, ICE Mortgage Technology executives Chris Backe, Partner Solutions Director, and Cathy Blaszyk, Director of Partner Development, will share a look at today’s borrower preferences, how lenders are streamlining their workflows to meet them and what results they are seeing.Download ICE Mortgage Technology’s free “What Borrowers Want” eBook to access more valuable data.

Episode 3: Leverage data for repeat and referral success

According to ICE Mortgage Technology’s 2023 Borrower Insights Survey, one third of current homeowners plan to take out a home equity loan in the next year. And with the next market shift on the horizon, now is the time to position yourself to be the one they call when they are ready to take the next step in their home finance journey. Watch part three of our “What Borrowers Want” series to hear ICE Mortgage Technology executives, Chris McEntee, VP of Product & Corporate Development, and Lisa Fiondella, VP of Product Management - Data and Analytics, share insights into how you could better leverage data to stay connected with customers after closing, quickly identify opportunities and re-engage with households as they evaluate a bigger home, a Home Equity Line of Credit, or a refinance.Download ICE Mortgage Technology’s free “What Borrowers Want” eBook to access more valuable data.

Episode 2: Where technology matters most in the customer experience

According to ICE Mortgage Technology’s 2023 Borrower Insights Survey, nearly two-thirds of recent borrowers plan to seek new financing within the next year, including home equity loans, reverse mortgages, refinancing, and investment property loans. Are you prepared to provide the experience that will win their business? Tune into part two of our “What Borrowers Want” series to hear Matt Dowd, VP of Product Management at ICE Mortgage Technology, share an inside look at what’s most important to today’s borrowers when selecting a lender, how you can ensure you’re delivering in those areas, and how ICE Mortgage Technology® can help you deliver high-tech, high-touch interactions that create customers for life.Download ICE Mortgage Technology’s free “What Borrowers Want” eBook to access more valuable data.

Episode 1: Get to know your borrowers when every loan matters

Rates are up. Volume is down. Winning every potential borrower is more important than ever. Are you delivering the experience they prefer? In this new series, we’re sitting down with industry leaders from ICE Mortgage Technology® to discuss the latest insight into borrower expectations. In episode one, we’re joined by Sara Holtz, VP of Demand Marketing and Communications at ICE Mortgage Technology, to share an overview of their 2023 Borrower Insights Survey. Tune in to learn how borrower preferences have evolved over the past year and what lenders need to do to deliver an exceptional experience and drive repeat business in a shifting market.Download ICE Mortgage Technology’s free “What Borrowers Want” eBook to access more valuable data.

Disclaimer

Information contained in this audio was obtained in part from publicly sources and not independently verified. Neither ICE Mortgage Technology nor its affiliates, make any representations or warranties, express or implied as to the accuracy or completeness of the information and do not sponsor, approve or endorse any of the content herein. All of which is presented solely for informational and educational purposes. Nothing herein constitutes an offer to sell, a solicitation of an offer to buy any security or a recommendation of any security or trading practice. Some portions of the preceding conversation may have been edited for the purpose of length or clarity.