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Automation & Technology

Building your change management plan, and how

February 25, 2022   •   Episode 15

Change on any level can be hard if you’re not prepared. With a solid plan in place, even major organizational change will be less daunting.

In episode 4 of our series, “Building a Culture of Automation,” we sit down with Mia Ferreira, Director of Product Management at ICE Mortgage Technology™, to get her perspective on how to build a change management strategy that will see you through to a successful adoption. Some of the areas she’ll cover include:

  • Setting up effective channels for communication
  • Sharing the executive vision with the whole team
  • Identifying influencers, advocates and evangelists that will create a positive attitude
  • Receiving and responding to post-launch feedback, and solving any problems early on

Listen now to learn how you can ensure a positive experience for everyone on your team, from the initial change architects, all the way to the end user.


Disclaimer: Information contained in this audio was obtained in part from publicly sources and not independently verified. Neither ICE Mortgage Technology nor its affiliates, make any representations or warranties, express or implied as to the accuracy or completeness of the information and do not sponsor, approve or endorse any of the content herein. All of which is presented solely for informational and educational purposes. Nothing herein constitutes an offer to sell, a solicitation of an offer to buy any security or a recommendation of any security or trading practice. Some portions of the preceding conversation may have been edited for the purpose of length or clarity.