Customer Success Story

Wyndham Capital Mortgage experiences six-figure cost savings using Encompass

Wyndham Capital Mortgage
  • Wyndham Capital Mortgage, Inc.
  • Charlotte, NC
  • Online lender with $1.5 billion in annual originations
  • ICE Mortgage Technology customer since 2008

The challenge

Wyndham needed a more robust, margin-increasing solution to handle increased workload, data visibility, and rapid growth, while meeting compliance requirements.

"Encompass is our information and automation hub that helps us process loans as quickly as possible. We couldn't have been as successful as we are today without implementing Encompass."

Jeff Douglas

Chief Executive Officer


The solution

Wyndham used Encompass to define over 500 business rules to drive loan origination workflow efficiencies. These customized workflows and milestones have helped minimize delays and speed the overall loan process.

Increased the speed of the entire loan process
Experienced cost savings in the high six-figures