Customer Success Story

The Encompass single system of record helps UFCU guarantee 30-day closing

University Federal Credit Union
  • University Federal Credit Union
  • Austin, TX
  • ICE Mortgage Technology customer since 2006

The challenge

University Federal needed a single system of record to help their team increase efficiencies and originate more loans.

“One of the best things about Encompass is its configurability. You can pretty much do anything or build anything you want. I feel like every time we go into the system with a need, we find something else that helps us streamline our processes.”

Christine Adams

Senior Manager, Mortgage Operations


The solution

Using Encompass, UFCU was able to configure an efficient, single system to easily access and report on both current and historical data.

Can now process 25-30 loans per month with a small team
Can guarantee 30-day closing