Customer Success Story

Using Encompass, LeaderOne Financial increases loan volume by 32%

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LeaderOne Financial

Connect with ICE Mortgage Technology
  • LeaderOne Financial
  • Overland Park, KS
  • Averages over $150 million per month in loan production
  • ICE Mortgage Technology customer since 2011

“Encompass is more evolved and able to perform on both the front and back end. What really tipped the scales for us were the controls, portability, reporting ability, and compliance functionality that Encompass delivers.”

Michael Brady
EVP/CIO

The Challenge

LeaderOne required a single, paperless system to improve process inefficiencies, from origination to post-closing, across five LOS systems. Their goal was to streamline compliance during a period of massive growth, while adapting to a dynamic industry environment.

The Solution

Encompass helped LeaderOne streamline processes and better manage its pipeline. They set up custom fields and business rules to automatically deny loans, and utilized the Encompass Data and Pipeline views to quickly address issues. This helped them drive efficiency, and achieve better loan quality and compliance.

Benefits and Results

  • Increased loan volume by 32%.
  • Decreased average number of suspense items decreasing from 20 to less than 7.
  • Increased first time purchase rate by investors to 70%

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