Customer Success Stories
Our customers use ICE Mortgage Technology® to lead the mortgage lending industry and make the American Dream come true. Their stories are the inspiration behind our drive to keep providing world-class solutions for innovation, automation, and efficiency. These are the stories of how they merge innovative thinking with technology and service to better serve their customers.
ICE Mortgage Technology Innovation Award
Being a part of the ICE Mortgage Technology Innovation Award program is more than a mere accolade. It's industry-wide recognition for our customers who are shaping the future of the mortgage industry. The Innovation Award celebrates leaders who continually push the envelope and go above and beyond in innovating their mortgage lending processes using our technology.
ICE Mortgage Technology Elite
ICE Mortgage Technology Elite is an exclusive, online community of mortgage professionals, who are regularly tapped to share insights, exchange ideas, and have a little fun. It’s the perfect place to network with fellow ICE Mortgage Technology customers, discuss best practices, and learn a thing or two along the way.
Customer Success Stories
Thousands of customers use ICE Mortgage Technology to drive business and improve efficiency through cutting-edge digitization. Learn how they leverage innovative technology to provide a high-touch, world-class customer experience.See our customer stories
“The responsible thing to do is take the good fortune that you had and reinvest for that next cycle to make sure that you’re positioned to compete, and data is a huge piece of that.”
“The most cost-effective change we've implemented at Mr. Cooper is reimagining and redesigning our loan fulfillment process. We've focused on automating decisions with data that's resulted in tremendous opportunity for our customers, lower churn times, better customer satisfaction scores and lower cost to originate.”
“We are focused on our customer experience and digitizing mortgage lending for our customers. With more than 70% of our loans being eClosed with ICE Mortgage technology, we know that this is just the beginning of our efficiency and digitization.”
“Our company culture has changed. We have a Simply Mortgage meeting every month and everybody comes to the table with, 'How do we automate more?' We have business leaders coming up to us saying, 'Can you automate this for me? Can you make my work life experience better by creating technology?' Which is great.”